darb

Privacy policy

Privacy at Darb is part of how the platform itself works: what each side sees is set by fixed rules, not by hiding things in the interface.

What we collect

  • Your account details: name, email address and phone number.
  • Your company details: name, address, contact details and the documents you upload for verification.
  • What you create on the platform: tenders, offers, shipments and their attachments.
  • A record of important actions, such as revealing contact details and awarding a tender.

What a visitor without an account sees

The route (country and city), the loading date and deadlines, the transport mode and equipment, the cargo type and weight, the services required and the number of offers submitted. No company name, no address and no contact details.

What a carrier sees of a tender

  • The shipment details needed to price it, with an approximate location rather than the exact address.
  • The cargo value and the attachments are shown according to the carrier's plan.
  • The shipper's name and contact details appear only if the carrier reveals them within its plan's allowance — every reveal is recorded — or after it wins the tender.
  • If the shipper chose to hide the company name, it stays hidden until the award.

Offers

  • The value of an offer is never revealed to a competing company, on any plan.
  • The owner of a tender sees every offer submitted to it in full.

After the award

When an offer is chosen, the shipper and the winning carrier are shown each other's contact details so the shipment can go ahead.

The carrier directory

Verified carriers appear in a public directory that shows the company's name, city, description, rating, services, fleet and lanes — with no phone number, email or address.

Verification documents

The documents you upload are seen by the Darb team in order to review and approve your company.

Notifications

We send platform notifications to your registered email address, such as a new offer arriving or your offer being accepted.

Your session

We keep your sign-in session in your browser so you stay signed in between visits.

To ask about your data or correct it

support@darb.iq