darb

Terms and conditions

This page explains how the Darb platform works and what we ask of everyone who uses it. Using the platform means you accept it.

What Darb is

Darb connects companies and factories with transport and freight companies. The shipper posts a tender, carriers submit their offers, and the shipper compares them and picks one — the tender then becomes a shipment that is tracked through to delivery.

Your account and company profile

  • You create an account, complete your company profile and upload its documents.
  • The information and documents you provide must be true and valid.
  • You can invite members of your company with different roles; what they do on the platform is done in the company's name.

Verification

  • You can browse as soon as you sign up, but no tender is published and no offer is submitted before the company is approved.
  • Our team reviews the documents by hand: a valid commercial registration, a transport licence, the authorised manager's ID and insurance documents.
  • We track document expiry, and a company's account is suspended on a documented complaint or when its commercial registration expires.

Tenders

  • The shipper is responsible for describing the shipment accurately: route, dates, cargo, transport mode and the services required.
  • No new offer is accepted after the offers closing time.
  • You can cancel a tender as long as it has not been awarded; the companies that submitted offers are notified automatically.

Offers

  • An offer states the price and currency, transit time, the services it covers, payment terms and how long it is valid.
  • A carrier can withdraw its offer as long as it has not been decided on.
  • The value of an offer is never revealed to a competing company, on any plan.

Award and shipment

  • When an offer is chosen the tender becomes a shipment, the other offers are rejected automatically, and each side's contact details are revealed to the other.
  • The carrier updates the shipment status step by step until delivery.

Paying for the shipment

Payment for the shipment is made directly between the shipper and the carrier, on the terms agreed in the offer. The platform does not handle collection; it records the payment terms in the offer as a reference for both sides.

Subscription

Both sides subscribe to the platform, and each plan has its own limits and features. The details are on the pricing page and in the payment policy.

Privacy

What we collect and who sees it is explained in the privacy policy.

Questions

support@darb.iq